Text Messaging (SMS) Terms
SynNutra Equine offers text messages about your orders and our offers. Signing up is optional, and you can stop at any time.
How to sign up
At checkout. In the Contact Information section, tick the box that says “Yes, send me text messages from SynNutra Equine about orders and offers.” The box is never ticked for you, and you don’t need to tick it to place an order. Texts go to the mobile number on your billing address.
In your account. Log in, open your account page, tick the Text messages box and click Save Text Preference. You can untick it here at any time.
What we send
- Order confirmations, shipping and delivery updates
- Reminders about items left in your cart
How often
Message frequency varies with your orders.
Cost
Message and data rates may apply, depending on your mobile plan. SynNutra Equine does not charge for texts.
How to stop
Reply STOP to any text and you’ll stop getting texts from us. You’ll get one final text confirming you’ve been unsubscribed. You can also untick the Text messages box in your account. To sign up again, reply START or tick the box again.
Help
Reply HELP to any text for help, or contact us at [email protected] or 1.800.725.6940.
Your privacy
We don’t sell, rent or share your mobile number or your consent to receive texts with third parties for their marketing. We use your number only to send the texts described on this page. See our Privacy Policy for more.
Other terms
Carriers are not liable for delayed or undelivered messages. We may change these terms, and we’ll post the updated terms on this page.
Last updated: November, 1 2026